Symmetric, low-latency connectivity designed for corporate projects. Speeds from 10 Mbps to 10 Gbps, static IP, advanced security and a 99.9% SLA.
Frequently Asked Questions
What is symmetric internet?
A connection where download and upload speeds are equal. That is the characteristic that makes the difference in upload-heavy work such as backup, video conferencing and live streaming.
How does metro internet differ from standard internet?
Metro internet is delivered over fibre infrastructure with low latency and an SLA. The architecture is Metro Ethernet based, and the service comes with a committed availability level and proactive monitoring.
What speed options are available?
Symmetric speeds from 10 Mbps to 10 Gbps are available. Requirements above that range are assessed on a project basis.
Example packages:
- 50 / 50 Mbps — static IP, 99.9% SLA, 24/7 support
- 100 / 100 Mbps — static IP, 99.9% SLA, optional backup circuit
- 200 / 200 Mbps — static IP block, security policy, proactive monitoring
- 10 Gbps — very high bandwidth, advanced traffic management for corporate data centres
Is a static IP provided?
Yes, static IPv4 and IPv6 blocks can be provided. They can be used for hosting, VPN, remote access and security policy.
What about SLA and support?
A 99.9% availability SLA and 24/7 support are provided. On the support side there is round-the-clock NOC monitoring and on-site attendance where required.
How long does installation take?
It varies by location. Where infrastructure is already in place, activation can be quick; otherwise a site survey establishes the fastest installation plan.
Is a backup circuit available?
Yes, redundant circuit options are available for business-critical operations. A high availability arrangement is designed with you according to your requirements.
Can a data centre connection be provided?
Yes, a direct connection can be provided. Head office to branch VPN and data centre connectivity are among the typical use cases for the service.